Privacy Policy

Last updated: September 13, 2026

This Privacy Policy describes how PromoForgeAI ("we", "us", "our") collects, uses, and protects the information you provide when using our website and services (the "Service"). By using the Service, you agree to the practices described below.

1. Information We Collect

Account information: When you register, we collect your name, email address, and a securely hashed password. If you sign up with Google or Facebook, we receive the name and email address associated with that account.
Content you create: We store your projects, including text, images, audio, and video files you upload or generate through the Service.
Usage data: We collect basic technical information such as your browser type and pages visited to operate and improve the Service.

2. How We Use Your Information

To provide and operate the Service, including saving your projects and media.
To generate images, videos, and voice-overs based on your inputs.
To authenticate you and protect your account.
To communicate with you about your account and the Service.

3. AI Processing & Third-Party Providers

To generate AI content, we transmit your prompts and media to third-party providers such as Cloudflare, Google, and other open AI services. These providers process the data only to fulfill the requested generation and according to their own policies. We do not sell your personal information.

4. Social Login

When you sign in with Google or Facebook, we receive only the basic profile information (name and email) needed to create or link your account. We do not post to your social accounts on your behalf.

5. Cookies & Sessions

We use cookies and server sessions to keep you signed in and to protect against cross-site request forgery. You can disable cookies in your browser, but some features may not work properly.

6. Data Storage & Security

Your data is stored on secure servers. Passwords are stored as one-way hashes and are never readable by us. We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

7. Data Retention

We retain your data for as long as your account is active. You may delete your account and content at any time; deleted content is removed from our systems within a reasonable period, subject to legal requirements.

8. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from them.

9. Account Deletion

You may delete your account and all associated data at any time. To request immediate, permanent deletion of your account and data, visit https://promoforgeai.pcsoftapps.com/account/delete (requires sign-in) or contact us at support@promoforgeai.com. Deletion is irreversible and removes your account, projects, media, voice-overs, renders, and other associated data from our systems.

10. Your Rights

You may access, correct, or delete your personal information through your profile settings or by contacting us. Depending on your jurisdiction (e.g., GDPR or CCPA), you may have additional rights to request a copy of your data or object to certain processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at support@promoforgeai.com.